Refund & Cancellation Policy

Effective Date: August 25, 2025

At Shepherd Boy Marketing, we value our clients and strive to provide high-quality marketing services. This Refund & Cancellation Policy explains how payments, refunds, and cancellations are handled for our services.

1. Billing & Payments

• All payments are due at the time of purchase or on the scheduled billing date for subscription services.
• Payments are processed securely using trusted third-party payment providers.

2. Refunds

• Non-Refundable Services: Marketing services, subscriptions, and campaign fees are generally non-refundable once work has begun.
• Refund Exceptions: Refunds may be considered if:
  • A duplicate payment was made in error.
  • A service was not delivered as described.
  • A technical error occurred on our end.
• All approved refunds will be issued to the original payment method within 7–10 business days.

3. Cancellations

• You may cancel subscription-based services at any time by contacting us at hello@shepherdboymarketing.com or calling 945-222-5549.
• Cancellations will take effect at the end of the current billing cycle.
• No partial refunds are provided for unused portions of a subscription period.

4. Disputed Charges

If you believe you were billed incorrectly, please contact us within 10 business days of the billing date. We will review and resolve disputes in good faith.

5. Changes to This Policy

We reserve the right to update this Refund & Cancellation Policy at any time. Updates will be posted on this page with a revised effective date.

6. Contact Information

Shepherd Boy Marketing
1609 Abrams Rd, Dallas, TX 75214
📞 945-222-5549
📧 hello@shepherdboymarketing.com